Before We Begin
1. Can you find anything beyond what I already have?
Often, yes. Many clients come to me after exhausting online databases. I research beyond hints and indexes, using original parish, civil, migration and other historical records where available. Even when no new record is found, you’ll receive clarity and documented confirmation of what is accurate.
2. How long does research take?
It depends on the complexity of the question and the availability of records. Some enquiries can be clarified in a few hours, while international or multi-generational research takes longer. Before work begins, I’ll provide a realistic scope so you know what to expect.
3. What if my family story turns out to be wrong?
Family stories matter, but they are not always historically accurate. Responsible genealogy means testing those stories against the evidence. Sometimes the records confirm them. Sometimes they reshape them. Either way, the goal is clarity grounded in fact.
4. Do you work with DNA results?
Yes, where appropriate.
DNA can be a powerful tool, particularly for unknown parentage or confirming hypotheses. However, it works best alongside traditional documentary research. I interpret results within a structured, evidence-based framework rather than relying on matches alone.
5. Do you offer payment plans?
Yes. Payment plans may be available for larger research projects and Legacy Union commissions by prior arrangement. The schedule and instalment amounts are agreed before work begins.
6. How does pricing work?
Most services are offered as structured packages with clearly defined scope and deliverables. Targeted research and consultations are also available for more specific needs. All pricing is discussed and agreed before research begins.
7. What happens next if I’d like to begin?
You can start with a free 30-minute consultation, email me directly, or complete the research enquiry form if you already know what you need. From there, I’ll confirm the appropriate service, scope and next steps before any research begins.
8. Do you guarantee that you’ll find the answer?
No. Genealogical research depends on what records survive and what they contain. I can guarantee a careful, evidence-based search and clear documentation of what was found, what was not found and what may be worth investigating next.
9. Do you research outside Australia?
Yes. I undertake Australian and international research, depending on the location, record availability and scope of the enquiry.
10. What happens next if I’d like to begin?
The first step is a short consultation to discuss your goals, what you already know, and what documentation you have.
From there, I provide a clear research proposal outlining the focus of investigation. Once approved, I begin structured, evidence-based research and provide a written report with full source citations.